It's Time to Jump!
Sunday 4/25/10Now that we've identified the strengths of your small business (February) and discussed how to create a game plan that makes the most of those strengths (March), it's time to put that game plan into action.
Step 3. Execute and evolve that plan, and continue to build momentum.
Your game plan will be unique to your business, industry and personality type. Whether you're playing Monopoly, chess or LIFE (see March column), your plan can succeed only if it's actually carried out.
Who hasn't heard the riddle about the toads on a log? Three toads are sitting on a log and decide to jump off. So, how many toads are still left on the log? Three; they all decided to jump, but none of them took an action.
First, we have to presuppose that in your plan (strategic plan, marketing plan, communications plan, growth plan…), you've broken down your large objectives into smaller goals, and then gone one level (or more) deeper to turn those smaller goals into detailed tasks.
If you hadn't gone to that level of detail, now's the time to do it. Go ahead; I'll wait.
[Imagine easy listening elevator music here.]
Stumped? Okay, let's see if this helps.
Let's say that your main objective is to grow your widget sales by 10% within the next 5 years. In order to reach that target, your goal is to grow your current client base by 15% (to account for attrition and economic fluctuations). And in order to reach that goal, you've identified three tasks:
- Ask five of your current clients for one referral each.
- Attend one additional trade show in the next 18 months to promote your new widget design.
- Publish a bylined article in the trade journal for the American Widget Association.
This example is overly simplified, but do you see how it works? Start with a big-picture objective, then create real, achievable tasks to help get you there.
Since we have our handy widget example, let's use that to illustrate our final step of this process:
- Execute: Now is the time that you'll need your task lists. There's no hard-and-fast rule for where to start on your list…sometimes it makes sense to start with the easiest ones that you can quickly take care of…other times a task may require some advance planning and you need to work on that one first.
For instance, in our list above, I might suggest working on the trade show first. To secure a booth space for an upcoming event, you'll probably need to research industry shows, find out which ones are most popular with potential widget clients, decide how much space you'll need (if any), estimate the cash outlay so you can apportion resources, and more.
And I typically ask a client for referrals in person (that kind of favor is something you can usually bring up at the end of a meeting or over lunch), so this task will probably take several weeks to complete.
Writing an article can be a time commitment for you and for your editor/proofreader, so it's helpful to have those resources set aside before you begin.
- Evolve: Keep in mind that your plan will never be enshrined in the National Archives in Washington, D.C. Schoolchildren and tourists will never parade past a glass-enclosed case, point at your masterpiece and whisper in awed tones, "I can't believe I'm so close to this piece of history."
Your plan is a working document; it should have scribbles, scratches and a revision date. You should discuss it with a trusted team of advisors to get their thoughts and opinions. You should be willing to
hear objections to your ideas (even if you don't act on them.)
Just as your business has (most likely) changed from what you originally envisioned, your plan will grow, morph and adapt to fit your needs, aspirations and ideas. And that's a good thing. If people didn't change and evolve to suit changing conditions, we'd never have invented air conditioning or developed the technology to cram pre-formed biscuits into a pop-open can.
- Build Momentum: Remember that motivation you had when you started your business? That nagging thought that wouldn't go away…the idea that stuck in your head saying you just might be able to make a go of this crazy idea…?
That's what working this plan can do for you. It can motivate you to take charge of your destiny just as you did when you stopped working for someone else and took a chance by working for yourself. Creating a plan that takes your biggest aspirations and carves them into manageable tasks puts you in the driver's seat, ensuring that you're doing what you can to build this business.
So, have you jumped off the log yet? Email me at adam@gladworks.com and let me know where you land.
Next month, we'll talk about some tactics for motivating and managing your employees.
What Game Are You Playing?
Thursday 3/4/10Last month, we talked about the first step in growing your business: identifying both your strengths and your opportunities. This month, we'll move on to the next step:
Step 2. Create a game plan that builds on those strengths and takes advantage of those opportunities.
Now that you know what elements of your business work for you and what objections your prospects may have about working with a small company, it's time to develop a profile of your company. Here's where we figure out if you're playing Monopoly, chess, or LIFE.
Monopoly
If you're bent on acquiring more, charging more and growing to be the biggest, baddest kid in the neighborhood, you're probably a Monopoly maven. You move nimbly to find opportunities to expand in your industry (either vertically or horizontally) and seek to dominate your competition. You don't mind adding management when it's needed, but tend to work best with management who can handle an ever-changing landscape and rapid growth. You focus on building a strong team that is along for the ride, and tend to reward them handsomely for loyal service.
Starting with a relatively small staff may seem like a disadvantage, but you quickly recognize that the team you've cherry-picked works hard enough to compensate for that shortage. And because your game plan is to acquire services to broaden your offerings, you tend to have an eye out for vendor partners who may be eligible for a takeover when the time is right. Your goal is to become broad enough and/or deep enough to be recession-proof so that your clients can rely on you for years to come.
Chess
If you move deliberately and methodically in executing your strategies, you're probably a chess connoisseur. Your goal is not necessarily to be the biggest in your field, but rather to be the smartest. You think carefully before making any move, and when you do execute, it's sure and fast. You seek like-minded partners who add strategic value to your business and can help you build a reputation for having brainpower in your industry. You want to be regarded as experts in your world, and you know that clients will be willing to pay more to work with your stellar team.
When it comes to making your next move, you carefully judge what players to add to your team. Rather than hiring on a whim, you assess not just what work needs to be done for the present, but also how a particular hire could help you move forward to achieve your longer-term goals. You are also careful to evaluate potential vendor partners; because you value your reputation in the market, you want to ensure that your recommendations reflect well on you. In terms of longevity, you believe that your experience, intelligence and consultative input guarantee that you'll be around for a long time.
LIFE
If your business goal focuses more on the journey than on the destination, you're probably a LIFEr. You pay careful attention to the warning signs that go up in your industry, and work hard to adapt to changing conditions as needed. You tend to grow your staff organically, adding services as needed to meet your clients' demands so you don't generally have an abundance of fluff in your company. You feel a personal connection with those you work with, which keeps you motivated to continue moving forward on your business journey.
To stay ahead of the curve, you are likely to have a staff that
can wear a lot of hats so you can own many services in-house without relying on outside vendors. To supplement services you don't provide, you carefully assemble a key group of third-party vendors that you trust to deliver for your clients the way you
would. And you're in this for the long haul: you believe it's more important to stay in the game for a lifetime and keep your team happy and employed than to become the Walmart of your field.
Do you recognize yourself in any of these descriptions? Or are
you a hybrid of them? I'd love to hear your thoughts...email me at adam@gladworks.com.
Next month, we'll address the final step in growing your business and look at how you can execute and evolve your game plan.
Elements of the Perfect Murder
Saturday 1/16/10Before going any further, let me make it clear that this article is not, in any way, condoning violence. (Sorry to disappoint you.) It won't talk about the neatest way to dispose of body parts, or help you figure out how to avoid jail time for opening up a can of whoop-a** on your neighbor.
However, after careful study, I've realized that what you need to promote your business effectively are the same things you need to commit the perfect murder. (Hypothetically, of course; remember, no humans were hurt in the creation of this article.)
Here's how...
1) You must have means. In this case, "means" refers to the tools you need to market your business. I'm not talking about business cards or the perfect suit. Those pieces are important, but even more basic are the things that allow you to really connect with people and be heard.
- You need an elevator speech: a short, 20-second spiel that tells someone what you do. (If you don't have one, work with your agency to create one.)
- Another key "means" is the ability to make small talk. Obviously not everyone is gifted with the natural talent to talk to a fencepost, but cultivate this one; it's worth it.
- And perhaps the most important means of all: willingness. You need to be bold, brassy, and fearless (at least to a degree). Remember that that you're doing all of this work for a reason (also called "motive").
2) What's your motive? Simply put, you need a motive to promote your business. Why are you doing all this? For most folks, the biggest and most important motive is simple: money...cashola...greenbacks...moolah. Earning money to keep the doors open is a powerful incentive, and is perhaps the greatest motivator.
However, money isn't the only reason for promoting your business. Building a reputation in your industry and/or your geographic area is another strong motive. It's gratifying to be recognized as a credible and reliable authority for your products and services, and the boost to our self-image can be significant. That can spur even the most reluctant to reach beyond themselves and talk up their offerings.
Another motive is the ability to impact the future of your industry. As your reputation grows and your influence reaches beyond the confines of your office, people may start to seek you out for your thoughts, ideas and suggestions on ways to improve the state of the larger business world. They've come to understand that you're a thought leader in your world, which means your ideas and opinions have inherent value. With that kind of influence, you may have opportunities to extend your reach far beyond the lifecycle of your business.
3) There must be opportunity. When it comes to promoting your business, there are literally dozens of opportunities if you look for them. Have you ever heard the adage that if you focus on the problem, the problem gets bigger; if you focus on the solution, the solution gets bigger? In much the same way, once you decide to look for opportunities to promote your organization, you'll see them everywhere.
- Talking to your son's Little League coach? Maybe he needs an accountant.
- Chatting up a woman at the doctor's office? She may be interested in using your pet-sitting services.
- Is there a woman in your church who's starting her own business? She could be the next client for your marketing consultancy.
The key is to look for opportunities...once you start looking, you'll see how abundant they are.
Means. Motive. Opportunity. The three keys to promoting your business.
Now, get out there and make a killing.
Using Pay-Per-Click to Play in the Big League
Sunday 11/1/09Ever wondered how to get one of those short ads on the top or side of your Google, Yahoo or Bing search page? Those short pay-per-click (PPC) ads are related to the keywords you entered in the search field, and they circulate on a rotating basis.
The great news for you is that any business of any size can post those ads...and can get noticed!
How can you take advantage of this targeted ad placement? There are few key steps...
- A good PPC ad campaign starts with researching relevant keywords for your business. What will lead a customer to your door? What words or phrases will help someone find your website? If you were a potential customer, what would you type in to find a business with your products or services?
- Determine which search engine(s) you want to use for placing your PPC ads. Google is by far the largest and most well-known...which also means it has the most competition. If your business is in a small niche market, it won't matter so much. But if, for instance, you're one of the thousand coffee shops in a city, recognize that there's likely to be many more businesses looking for the same real estate you are.
- Once you've established a list of keywords, the next step is to create short, effective ad copy using those keywords. Before writing your ads, check the rules for the search engine you're using to make sure your ads comply. The emphasis here is on brevity: these text ads are typically short, so your copy should quickly give a sense of what you do.
- Next you'll need to determine your budget. Each search engine has its own PPC service, and most offer fairly flexible pricing. The pricing structure often involves a not-to-exceed monthly budget that you establish at the outset. You can often break down that monthly amount in a number of configurations: weekly, daily or some combination.
How does that work? Basically, each time a search engine user clicks on your PPC ad, a small fee is deducted from your budget. When your budget is exhausted, your ad is taken out of rotation until your budget is reset. For instance, if your daily budget is $10.00 and each click costs $.25, after 40 people have clicked on your ad it will be "retired" until the next calendar day.
Keep in mind that these ads are called "pay-per-click" rather than "pay-per-view". (That's a whole other animal...) Your budget is affected each time a user actually clicks on your ad, not each time the ad appears.
How can you know what the right times are to run your ads? Or how much your budget should be? Or how well your ad is working?
The secret to answering these questions is maintenance.
There is certainly a world of data that can help you determine the right budget for your particular keywords, but in this case there's really no substitute for experience. Each search engine offers analysis tools you can use to identify where and when users click on your ads. You may find that your $10.00 budget is exhausted every day by 2pm, in which case you may want to increase it. Or you may discover that your ad is never clicked after 7pm, so you may choose to eliminate later times from your PPC profile.
As you become more comfortable managing your PPC campaign, you can...
- Create a few different PPC ads and see how they perform over time, eliminating under-performers as needed.
- Tweak your budget to ensure the highest return on your investment.
- Change the parameters of your ads so that you can better target more likely prospects.
PPC ad campaigns can be an efficient and useful tool for advertising budgets of all sizes, and can help you reach the people who use your products and services.
Next month, we'll discuss spam: tasty breakfast meat or the Bermuda Triangle of your work day?
Six Degrees of Social Networking
Thursday 10/1/09I'm only three degrees from Kevin Bacon. And I'm three degrees from Hillary Clinton. In fact, I'm only two degrees from Barack Obama. (Sadly, Cal Ripken, Jr. is out of my network.)
How do I know this? Because LinkedIn tells me so.
LinkedIn and other networking services like Facebook, Twitter, StartUp Nation, Qapacity, Classmates.com exist for one reason: to connect people with other people. The reason for the connection and the tone of the introduction may vary depending on the networking site, but the mission is still the same.
Social networking sites are the virtual equivalent of, "I know a guy who knows a guy." And since most folks want to be helpful in some way, they're usually more than happy to introduce you to "the guy."
How to request and make use of that introduction is really the point of this article. How can you use your social networking sites most successfully? There are six degrees for that, too:
- First Degree: Populate yourself. Join several social networks. Make sure they're relevant to your business and personality profile so that you can reach more appropriate targets (it won't help you if you're the only adult professional with a MySpace page). Familiarize yourself with each one you use and join groups so you can build a community. Networking is a numbers game; make the numbers work for you.
- Second Degree: Find the target. Every social networking site offers you a way to "find people." If there's a specific person you want to meet (say, the purchasing manager of your dream client), look for them...everywhere. Check all of your networks (per the first degree) so you don't miss any opportunities.
- Third Degree: Learn who your target is. This idea holds true whether your target is a hoped-for client, a potential employee or a long-lost friend. Before you reach out to this person, you want to know as much as you can about them. Where do they work now and where have they worked in the past? What are their hobbies? Do they volunteer somewhere? Get to know and understand them, and your overtures will be more informed...and more readily received.
- Fourth Degree: Look for the connectors. There's a social theory that proposes that some people in the world are connectors. They're the folks who know someone in every city...in every walk of life...who do every conceivable job. And more importantly, these connectors delight in introducing those people to others. Chances are, if your target is well-known in the industry or community, the connectors you know will know someone who can help get you to your target.
Sometimes, you may find that you have several connectors who can help you reach your target. If that's the case, start with the strongest one for the initial intro but don't lose sight of your "supporting connectors." If your target perceives that you know many of the same people, they'll see you as a valuable connection and wonder why you haven't crossed paths before.
- Fifth Degree: Think about what you want. There's nothing more uncomfortable than being introduced to someone at a cocktail and, after the initial three minutes of conversation, having nothing to say to them. Believe it or not, that same awkwardness is possible online as well. So before you ask your connector to make the introduction, think about what you're trying to accomplish by this communication. Do you want a new board member for your pet nonprofit? Do you want to find out if a potential new-hire is worth training? Do you want to secure an appointment with a hard-to-reach prospect? Plan it out in advance so you have a ready follow-up after the initial contact.
- Sixth Degree: Seek out the introduction. Now that you know who you want to reach, how you want to reach them, and what you want to accomplish, it's time to make the ask. Be specific in your inquiry to your connector. And make sure they're comfortable connecting you with your target. If for some reason they aren't, don't give up: ask for an alternative option. Try something like, "I can understand that this request could put you in an awkward position since you're no longer working with that client. Do you know someone else who could introduce me?" Or maybe, "How would you recommend I try to connect with them if not through you?"
Actively using your social network to develop a community takes time, and it can be uncomfortable the first time or two. But once you get the hang of it, you'll be amazed at how time-efficient it can be and wonder how you ever got along without it.
So, what's next? Go forth and network!
Next month, we'll discuss how you can make your website "Flashier"!
Stumble Upon a Delicious Digg Lately?
Wednesday 7/1/09Since summer's soon winding to a close, it seems fitting to ask: how many former library geeks remember the Dewey Decimal System?
Bueller...? Bueller...?
The Dewey Decimal Classification (or "DDC" as it's called) is the basic system created in the late 1800s to categorize and organize public libraries. It uses an established structure to group information so it's easier to find.
In a similar way, bookmarks are a simple way you can organize information you look at on the Internet. On your browser window, you typically find a menu called "bookmarks" where you can create folders and save sites you want to go back to.
For instance, if you're looking for a venue to hold a wedding reception, you can create a folder called "reception venues" where you store those links so you can compare them and show them to others.
Helpful, yes. But what if you're visiting your mother and she wants to see the places you've found but you don't have your computer?
This is where social bookmarking comes in.
There are several websites that serve as portable bookmarking sites. These sites -- including Delicious, Digg, and Stumble Upon -- don't actually provide any content of their own, but instead, they serve as massive online libraries that store links that other people have saved. And because they're online, you can access this organized information anywhere you have browser access.
For instance, assuming you're still looking for that wedding reception venue, you can store your folder of reception venues on Digg so that when you're at your mother's house, you can log in to your Digg account on her computer and show her the latest contenders.
So, why is it called "social" bookmarking? Because with these services, you can store your own collection of links, and you can search all the sites that other people have saved with that same label.
Of course, one of the potential challenges of tags on a social bookmarking site is that your system of organizing info may not be the same as someone else's, so when you are searching those sites for information, it's helpful to use broad terms.
The benefit of these sites is that you can find information you might not normally come across. For example, if you want to find a wedding venue in Maryland, a regular search engine will yield a number of sites where you can book your wedding. But the same search in Digg will lead you to an article that highlights unique wedding sites in Maryland, which include everything from castles and mansions to inns and taverns. These are places you might not find in a regular wedding planning guide.
The lesson? You can personalize your browsing experience by flagging sites you may want to use later. And don't forget that search engines are not a perfect science; using social bookmarking sites may help increase your search results so you can uncover that hidden gem!
Next month, we'll talk about the joys to be found from blogging.
When Is It Good to Be Contagious?
Monday 6/1/09In light of the recent occurrences of the H1N1 (swine flu), it may seem counter-intuitive to think that contagion is ever a good thing.
My friend, you could not be more wrong.
As marketers in a digital world, we seek to be ever-contagious so that our clients, friends and fans (Facebook and otherwise) willingly spread the word to all who may need our services.
Specifically in the online realm, going viral is akin to hitting the motherlode. It's usually the most cost-effective way to let people know about your offerings... it takes advantage of word-of-mouth referrals, which are far more likely to elicit a change in consumer behavior than most other forms of promotion... and it warms up a cold call faster than you can melt an Italian ice in July.
So what's the trick? How do you know when you've reached American Idol fame or launched the next "Elf Yourself" promotion? That is the $64,000 (or more) question.
There are dozens of theories floating around about what makes a winning viral campaign, and many professionals in the marketing and technical world claim to know the secret, but the truth is, no one really has the definitive answer. (If they did, they'd be packaging that knowledge and touting their successes on an infomercial.)
What do we know? The most popular viral campaigns often include three key elements:
- You're just like me! Viral marketing depends on building an instant emotional connection with your audience so they can identify with you. Think about American Idol and America's Got Talent: viewers are glued to those shows because those folks are -- quite literally -- from our own neighborhoods. The recent appearances of Susan Boyle on Britain's Got Talent demonstrate that phenomenon in spades. (Really now, she was amazing, wasn't she?)
- When it comes to viral, we're all from Missouri. Most of us find it easier to connect with a visual message (so say our Midwestern friends in the "Show Me State"), and the most successful viral marketing campaigns use video to build an instant bridge with the audience. Whether that video is a homegrown work showing a bride's wedding gaffe or an animated dancing elf, the video makes the story.
- Did you hear the one about...? The third common denominator to successful viral campaigns is that they tell a story with a believable premise. Rather than predicate the story on a UFO landing or the discovery of Atlantis, they start with something credible and familiar like a husband giving his wife a vacuum cleaner for their anniversary. (Raise your hand if you see someone you know.)
Exactly how to combine these elements is the trick that everyone's trying to figure out. But when you hit on the right combination, it's just like Vegas, baby: lights flash, bells sound, beautiful Vanna-like models shower you with prizes and Ed McMahon himself brings you a giant check.
Well, almost.
Next month, we'll talk about tags and bookmarking as a way to enhance your online experience.
1 Billion Reasons to be excited about Apple's iPhone
Thursday 5/7/09With Apple's big announcement last month, there are now at least a billion reasons to be excited about the iPhone!
In late April, Apple celebrated their 1 billionth download — just nine months after the opening of their app store. What does this mean for marketers?
Lots! The iPhone app market is incredibly valuable if you're looking
for a mobile presence for your brand because it allows you to
participate in the richest mobile marketing platform ever. From the fun
and funky Target app to shop for goodies, to streaming radio for your favorite NPR station or of live whales in the Pacific, the pool of options is bottomless.
The beauty of Apple's app store is that it's easy to use for app creators and users. And in a truly democratic spirit, every new app starts on a level playing field:
- A newly uploaded app begins in the "new release" category where it enjoys its moment in the sun.
- Based on user feedback, blogs and reviews, the app can stay in the iTunes spotlight by generating more and more buzz. And more buzz in this ever-growing market base leads to more app sales!
With the official release of the iPhone 3.0 operating system right around the corner, be ready for an eruption of new iPhone apps. Maybe the next billion downloads won’t take quite so long...
7 Tips For E-Blasting With Explosive Results
Friday 5/1/09As postage rates continue to rise, it's more important for you to find less expensive ways to reach customers. So, why not join those businesses that are turning to e-communications to promote themselves?
The three most common e-mail communications are:
- Custom e-mails: For targeted customers, a well-crafted and personalized email sent from a high-ranking person in your organization can quickly open the door to a new relationship.
- e-Blasts: These are short, postcard-like pieces that deliver snippets of information, like announcing a holiday special, or introducing new hours or a new location.
- e-Newsletters: These pieces are longer and typically work much like a printed newsletter, with several short headlined articles and story-related graphics or pictures.
Remember that all of these items are delivered to your prospect's inbox, so it's important that you pay attention to a few points:
- It's all about who you know. Although it seems obvious, many clients forget that in order to reach out to customers via e-mail, you need a list of e-mail addresses. So, how can you beef up your mailing list?
- Add a sign up form to your website.
- Run a special offer for first-time subscribers to your list. For example, give newbies a coupon for a discount or BOGO offer, or enter them in a drawing for a chance to win a really cool prize.
- Include a "forward to a friend" link in your e-communications so your current subscribers can easily refer you to someone else. Once people know how great your email is, they'll want to sign up too!
- It's all about who you are. Although often overlooked, the "from" address is the first thing many subscribers will read, and it can be the thing that will encourage them to open your e-mail. If you want the e-mail to have a more personal feel, you may want to use your CEO's email address there. If not, maybe it makes more sense to use a generic e-mail address like "info@...".
- It's all about knowing what to do. No one wants to open an email that sounds boring... especially if it's from a company they don't know. Instead, try starting your subject line with a call-to-action. Verbs like "Read..." or "Act Now..." or "Join..." all encourage readers to get involved. And of course, don't forget to keep the subject line simple and short.
- It's all about getting by the gatekeeper. A spam filter is like a net that catches email which appears to be junk. The challenge is that each e-mail vendor's spam filters looks for a specific list of things, so finding a way to not get caught in any of those nets can be a major hurdle. The good news is that while each e-mail vendor has a different set of filters in place, there are some things they all look for. You can reduce your chances of getting stuck in "spam-land" by following a few simple rules:
- Avoid using these in your subject line: the word "free," a dollar sign ($), an exclamation point (!), or words typed in all capital letters.
- Don't use a solid graphic image in the body of your e-mail. Instead, use a combination of live text and graphics.
- It's all about saying what you mean. Again, this suggestion may sound basic, but it's important to write good content that is relevant to your clients. By writing about topics your audience relates to, you'll build your readership rate (i.e., the number of people who actually open and read your email) and people will start looking forward to your emails.
- It's all about timing. Statistics show that readership rates for e-mails are the highest on Tuesdays and Wednesday between 10am and 2pm, so think about when you want to blast your audience. (FYI: Tuesday is also statistically the most productive work day.) It's thought that people are either too busy or too distracted at other times of the week to read non-essential emails.
- It's all about using the right tools. If an agency codes your e-communications using HTML, they're probably well aware of the fact that you can use only old-school HTML to build it because e-mail services don't recognize CSS. (If you're using a freelancer rather than an established agency, you may want to mention this to them.)
Another good option for creating a custom look for your e-communications is to use a service like Constant Contact or Cooler Email. These database services do everything from managing your e-mail list (for a small fee) to offering you a whole range of designed templates. With their help, even a novice can create a great looking e-blast without being a full-time developer!
E-communications can be an effective and cost-efficient tool to help you promote your business and connect with clients. So don't be afraid to experiment...
And next month, we'll discuss ways you can use viral online marketing.
Great eMoments of 2008
Tuesday 12/30/08
2008 has been a pivotal year in our world. Just think about it: in the course of 12 months, we've experienced the most incredible Olympics ever in China... the rebirth of Saturday Night Live with Tina Fey as Sarah Palin... a wave of Obama-mania which resulted in the first African-American president-elect in our history... and a huge economic upheaval that is [even now] redefining our entire economic structure.
Not only do these events impact our everyday world, but they also have huge ramifications for the digital world where we all spend so much of our time...
- Barack Obama's New Media Department uses online marketing in politics... and it works! By using digital media to keep in touch with his supporters [using an e-blast to announce his vice-presidential choice, and advertising heavily online - even posting ads on video games], Obama created a team dedicated to new media and social networking... and completely redefined what it means to campaign for political office. Thanks, Team Obama!
- Google releases updated Analytics code. Just when we thought Google couldn't get any more impressive, they released an updated version of Analytics in October. With more reporting options and more flexible ways to view data, Google has made their easy-to-use tools even easier to use!
- Touchscreens and iPhone SDK info proliferates. Okay, you have to admit it: touchscreen phones are just cool, and we're happy to see that all cell carriers are now offering them. What's better than that? How about the fact that Apple released SDK information in March? What that means is that mobile content creation is now in the hands of creative types [like us] to develop applications for the iPhone.
- Hulu appears on the horizon. Watch out, YouTube; a new player is in town - literally. The video sharing site, Hulu, has already seen huge growth in 2008. Jumping from 88 million videos viewed in May to 235 million videos viewed in October, this trend is just the tip of the iceberg. The videos are quality, the site is easy to navigate, and as online-video soars in popularity, we think this trend will keep its momentum well into 2009.
- Social Networking is for everyone. In 2008, we've seen a significant rise in social networking among the middle age demographic. Between October of 2007 and June of 2008, Facebook experienced substantial growth with 35-54 year olds: in just nine months, this segment grew 172.9%... proving that social networking isn't just for teens.
